- Item Type: Eyebrow Pen
- Weight: 5 g / 0.01 lbs
- 1 x Pc
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods did not receive. the money was returned
Thanks to the store, the product corresponds to the description, came what you need)
Thank you very much i am very happy!
Excellent thing, i order for the second time, i really like it.
Delivery well is very long.
Everything is fine. it came to moscow in two months. the prodovets are excellent, order
The goods came. Long. The track was not tracked.
I drew well, but quickly dry, or it is necessary to keep it folded, i did not understand yet.
Yet to use
Very long shipping. Draws and keeps perfectly. For wide eyebrows, the distance between the teeth is large and the "brush is wide enough. On my indense eyebrows only draw a barrel. But in general, the quality is 5.
not first time I order, very good everything, I like a product a lot
Very according to the product, it looks very good, it is very realistic
I did not like the product or I do not know how to use it. In addition I chose a very open color that suits me. I put 5 star to appreciate the store. He seemed responsible and very nice to me.
It is a pity, but did not receive anything (((the store immediately returned the money.
Thanks to the store, the goods came quickly! Very resistant felt tip pen, only the hand needs to be filled. Color matches. Not smeared. I think that with general makeup will look chic
Very long goes
The pen came. All as in the description. Need to train in applying to eyebrows
Very long shipping. Draws well, easily erased
The parcel never came. Opened dispute-store returned money
For all 100% corresponds to the description
This color was more harmonious, but the tip of the pen was a color I could use, but it was a pen with a broken tip but 1 of the chips only gives the other Clari color. color #04 gray brown
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